We make every effort to ship your order within 2-4 business days. Please allow between 7-10 business days for your order to arrive. If more than 20 days have passed, please email us at email@example.com to review the status of your order. Please allow 3-4 weeks for delivery on special order items.
Return PolicyAt SunCoastSea, we stand behind the quality and durability of every product that we sell. That’s why we offer a comprehensive, hassle-free return policy to ensure you are satisfied with your purchase; however, to keep our prices affordable, we limit returns to unopened and unused products that are returned within 30 days.
If you are unsatisfied with any product(s) you purchased from SunCoastSea and wish to return them, please follow the instructions below:
• SunCoastSea's return policy is valid for 30 days upon delivery acceptance.
• Customers may return products that are unused and undamaged with tags.
• Damaged or defective items must be reported within 30 days of acceptance.
• Eligible returns must be unused and in the same condition in which received.
• Eligible items must be in original packaging with all accessories.
• Proof of purchase is required.
• A shipping label is required prior to sending your item back. Send an email to firstname.lastname@example.org to request your return label.
*If a cancellation request is made SunCoastSea will attempt to cancel your order within 1 hour of purchase time. Order cancellations cannot be guaranteed.
• SunCoastSea reserves the right inspect damaged returns.
• Sun Coast Sea is not liable for any items not returned in original condition or returned past 30 days after delivery.
• Customer is responsible for shipping costs on “undamaged” items. Costs will be deducted from customer’s refund.