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Shipping & Returns

Shipping Policy

Our goal at SunCoastSea is to curate a selection of trendy home goods at affordable prices. In order to keep our prices low, we focus on selling items that ship directly from our overseas manufacturers. As such, our shipping times can be longer than usual but good prices are worth the wait! 

Please allow between 20-25 days for your order to arrive. If more than 30 days have passed please email us at hello@suncoastsea.com to review the status of your order. 

Return Policy

At SunCoastSea, we stand behind the quality and durability of every product that we sell. That’s why we offer a comprehensive, hassle-free return policy to ensure you are satisfied with your purchase; however, to keep our prices affordable, we limit returns to unopened and unused products that are returned within 14 days.

If you are unsatisfied with any product(s) you purchased from SunCoastSea and wish to return them, please follow the instructions below:

• SunCoastSea's return policy is valid for 14 days upon delivery acceptance.
• Customers may return products that are unused and undamaged with tags.
• Damaged or defective items must be reported within 14 days of acceptance.
• Eligible returns must be unused and in the same condition in which received.
• Eligible items must be in original packaging with all accessories.
• Proof of purchase is required.
• A shipping label is required prior to sending your item back. Send an email to hello@suncoastsea.com to request your return label.

Additional Policy Notes:

*If a cancellation request is made SunCoastSea will attempt to cancel your order within 4 hours of purchase time. Order cancellations cannot be guaranteed after 4 hours.

• SunCoastSea reserves the right inspect damaged returns.
• Sun Coast Sea is not liable for any items not returned in original condition or returned past 14 days after delivery.
• Customer is responsible for shipping costs on “undamaged” items. Costs will be deducted from customer’s refund.